Sage Cover

  What is Sage Cover ????  

 

  Sage Cover is a Software Assurance Plan that gives :

Protection to your software investment

Greater value through its benefits range
You rights for future enhancements
 
  You enjoy the following benefits :

Replacement of spoilt dongle with software activation

Software updates from time to time on software features, system compatiblility, security and more.
Version upgrades, you save a lot on version upgrade fees
Product voucher for add user ( concurrent users )
Product voucher for subsequent purchase ( but not applicable for UBS:one and niche product eg. TAS, POS, WPOS, CLA & BSM )
 

  Features on Sage Cover Plan….  

 

  Sage Cover subscription is :

Compulsory for the first year of a new purchase

Optional but highly recommended for existing users
Renewable
 

UBS Product

Sage Cover Plan ( 1 Year )

Sage Cover Plan ( 3 Year )

UBS:9 version 3

-

-

UBS Accounting

RM 199

RM 499

UBS Inventory & Billing

RM 199

RM 499

UBS Payroll

RM 199

RM 499

UBS Payroll 60

RM 199

RM 499


UBS Product

Sage Cover Plan ( 1 Year, Any one Module /Two Module )

Sage Cover Plan ( 1 Year, Three Module )

UBS:ONE

-

-

UBS : one Accounting

RM 99

RM 199

UBS : one Billing

RM 99

RM 199

UBS " one Payroll

RM 99

RM 199

  Frequently Asked Questions :

1. Why do I need subscribe to Sage Cover ?
It is important to ensure that your sofware investment is always protected and you get the most out of your investment. Your subscription to Sage Cover secures your rights to future software enhancements and you enjoy a wide range of benefits as a subscriber.
 
2. Why do I have to continue upgrading my software when I am happy with the lower version ?
By not upgrading. You are prone to the risk of downtime, data loss and increased operational costs by continuous usage old systems and hardware that are no longer supported or have been replaced. Software upgrading is thean important part of running a computerised system and it need not to be expensive and painful with Sage Cover.
 
3. What do I receive as the proof of purchase of Sage Cover ?
Upon receiving your subscription. UBS will issue a Certificate of Sage Cover which will be sent directly to you. The certificate will indicate your registered information, product information and your Sage Cover period.
 
4. I might have fogotten to renew my Sage Cover Plan, is there any follow up reminder besides the Renewal Notice ?
Yes, UBS will follow up with reminder letters should we have not heard from you on the renewal, We always encourage early renewal so you could enjoy additional 1 month coverage
 
5. I am interested to renew, how should I go about it ?
You can contact the partner / associate that is servicing you for further assistance with the renewal, Alternatively, you can renew directly with UBS, Kinldy contact us, the Customer Marketing Department at +607 353 9169 SAGE for furhter assistance.
 
6. What do I receive as the proof of renewal ?
UBS will issue a new Certificate of Sage Cover which will be sent directly to you once your renewal is processed. The certificate contains your latest registered information, product information and the new Sage Cover period.
 
7. How do I utilize the benefits as a Sage Cover subscriber ?
Always indicate to your servicing partner / associate that you are an active Sage Cover subscriber every time when you are dealing with them.
 
8. How do I inform UBS if there are any changes on the registered information e.g. mailing address, contact number and etc ?
Please update us in writing via normal mail or send an email to us scubs@ubs-software.com. Any changes on the registered company details and information will have to be supported by official documents
 
9. Whom shall I contact if I am interested to know more about Sage Cover ?
You may contact your Authorised UBS Partnet or Associate who serves you, Alternatively you may visit our website at www.flexiteam.com.my for more information or contact FLEXI TEAM through their office number +607 3539169, look for Customer Marketing Department or indoor sales co-ordinate
 
10. I am not satisfied with the service level of my current servicing agent, can I make a request to change ?
Yes, you could put forward your request to us in writing together with the reason of the change, Please furnish us your desired partner / associate company name that will be serving you in future.
 
 

Please fill up the form ( attach with email ) and email to :
allsales@flexiteam.com.my
or
Fax to : +607 353 9170 / +6073555211

Click the button to download the form

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